How can we help?
For account access, profile questions, privacy requests or a safety concern, email founder@layersdating.com. Layers is founder-operated. This inbox is not continuously monitored and cannot provide emergency help.
If someone is in immediate danger, contact local emergency services. You do not need to wait for a reply from Layers.
How do I delete my account?
You can delete your account in the app or request deletion without reinstalling it. View account deletion instructions.
Send only what we need
Briefly describe the issue and include your app version or an existing request reference if available. Do not send passwords, sign-in codes, identity documents, intimate images or copies of private conversations by email.
For content visible in the app, use its report action so the relevant evidence reaches the private safety queue. You can block someone independently of reporting. Do not forward suspected child sexual abuse material.
Your account stays protected
An email request alone cannot change or delete an account. We must securely verify ownership before acting. Knowing profile details or controlling a different email address is not sufficient. If ownership cannot be established, we leave the account unchanged.
You can request reconsideration of a safety decision through the app. The founder may reconsider their own decision; this is not independent review.
Privacy questions
Use the same contact for access, correction or deletion questions, or to raise a concern about our handling of your information. We keep support content only as needed to handle the issue and delete closed support content after 90 days.